Delivery Specialist

Essential Job Functions

You manage and arrange safe transit of truck shipments focusing on current delivery requirements and planned truck activities in LTL, intermodal, temperature controlled and dry van.

Key Accountabilities:

  • Procure trucks, arrange deliveries and obtain rates for product orders at all TKI and third party Toller facilities.
  • Maintain open communications with plants, terminals and customer service to confirm status of pending delivery transactions.
  • Work cohesively with our Logistics department and business units to confirm adequate inventory levels at plants and terminals to carry out deliveries.
  • Handle customer difficulties and inquiries.
  • Identify areas of opportunity to reduce cost without jeopardizing service.
  • Develop and nurture relationships with internal and third party transportation service providers.
  • Cross train and provide support on other departmental truck related duties.
  • Provide customer service to internal and external customers on transportation related inquires and manage conflicts in a professional manner.
  • Establish proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits
  • Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or develop appropriate solutions; and take action that is consistent with available facts, constraints and probable consequences.
  • Develop training material.

Skills & Knowledge Required

  • High School Graduate or GED required
  • Minimum of five years’ experience in transportation or related environment.
  • Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); and has the ability to manage stressful environments.
  • Knowledge of DOT regulations (CFR 49)
  • Knowledge of NMFC
  • Able to train others with varying skill level
  • Strong negotiation skills
  • Proficient in Microsoft Office especially in Excel
  • Effective listening skills
  • Able to see the bigger picture across functionality
  • Sets high standards of performance for self.
  • Assumes responsibility and accountability for successfully completing assignments and/or tasks


Key Relations:

  • Transportation team members
  • Tessenderlo Kerley, Inc. customers
  • Shared service provider to BUs

Key Metrics Areas:

  • Truck deliveries created
  • On time shipments
  • Contribution to freight cost savings


About TKI:

As a part of the worldwide specialty company Tessenderlo Group, Tessenderlo Kerley, Inc. (TKI) produces and markets specialty chemical solutions, including fertilizers, crop protection products and process chemicals and services to diverse markets around the world. TKI operates 11 manufacturing plants in North America in addition to an extensive terminal network. TKI is a growing company headquartered in Phoenix, Arizona.

Why join TKI:

  • Work/life balance
  • Fun and rewarding environment
  • Learning, development and team work
  • Community involvement/outreach
  • Challenging and meaningful work

Benefits & Rewards:

  • Medical-Dental-Vision-Prescription (low employee premiums!)
  • 401k Plan with dollar for dollar matching, up to the first 5% of employee contribution
  • 401k Company Retirement Contribution at year-end, equal to 4% of annual base salary
  • Short-Term Incentive awards based on measured performance criteria
  • Life Insurance – 2x Annual Base Salary
  • Paid vacation & sick time & 10 paid holidays per year
  • Tuition Reimbursement- up to $5,000 per calendar year- Non Taxable
  • Adoption Assistance-up to $7,500 in reimbursement assistance
  • Business Travel Life & Accident Insurance
  • Flexible Spending Account
  • Telemedicine program - for you and your dependents
  • Long-Term Disability insurance
  • Company referral program